|
QuickFlight™ – “anytime, anywhere, anyphone"
Mobile Airline
* See available flights and schedules * Purchase tickets * Receive up to date travel information * Manage travel profiles and alerts
The Market:
An estimated 560 million of the world’s two billion airline passengers now use the Internet to book their flights.* From a business perspective, extending ticket sales to mobile phones is the natural next step to expanding distribution channels and increasing “online” sales. To the every day traveller, QuickFlight™ means the convenience of planning flights “anywhere, anytime, anyphone” frees up more time from booking travel, and promotes hassle free travel and guaranteed up to date travel information. Customers, who value quick means to buy flight tickets and appreciate being informed, rate mobility as a primary channel in customer airline relationship.
The Opportunity for Airlines:
As a low cost airline, you can sell more by offering customers an easy way to make reservations and buy flights location independently. You can also spend less by migrating services to the most convenient and cost-effective channel – from call centers and travel agents to mobile self service – and also by decreasing the cost of customer communications (loyalty point management, problem resolution services). Increase customer loyalty by improving customer service, enhancing the customers’ travel experience and putting your brand in your customer’s pocket. Your highly usable, high quality, compelling service captures your customers’ attention and differentiates you from your competitors. It’s your airline in your customer’s pocket!
QuickCity™ also includes our patented phone database which means that all phones are supported without the need for testing. This database includes the specifications for every phone model worldwide, and pushes phone client installs and updates specific to each phone model. This is true simplicity for deployments and administration.
Example of a QuickFlight™ User:
Rachel’s friend just called her and told her about the big party she is about to arrange on the coming weekend. It has been a while since they last met and Rachel decides to check if there are any flights available, so she could join the party. Instead of waiting until she can get to the Internet, Annie opens the QuickFlight™ on her phone, goes to the reservations menu, chooses the flight, enters her personal data to book the flight, and gets a travel confirmation a few seconds later. She can continue with her day without interruption.
Advantages of QuickFlight™:
QuickFlight™ is a complete end-to-end solution, powered by the Aradiom Mobile Framework™. This means that QuickFlight™ is automatically delivered to users’ phones, automatically updated when required, and has full server side support for integration into all airlines’ web and hosted systems. Branding efforts are taken to a whole new level with automatic updates of graphics, pictures, and logos.
QuickFlight™ works on all Java phones worldwide, so all customers are supported.
QuickFlight™ can operate offline (out of mobile coverage) or online for maximum user convenience. It offers a superior rich user experience – as always, usability is the key! - SITA and Airline Business Airline IT Trends Survey, September 2006
Java ME (J2ME)
Aradiom has chosen Java ME (J2ME) as the language for its QuickFlight™ solution in order to benefit from “Mobile Java Security," meaning each program runs in its own restrictive "sandbox." This prevents the program from accessing the files or memory of another program or accessing the hardware of the device in the uncontrolled way. Java is supported on all Symbian handsets as well as most Windows Mobile.
Secure
Aradiom QuickFlight™ uses industry standard security in conjunction with one-time password (OTP) and other Two Factor Authentication (2FA) solutions to deliver a highly secure framework out of the box. QuickFlight™ provides full security against untrusted downloads, malicious key logging, and phishing attempts. The airline controls which applications its customers can download - and the download source. SSL connections are supported and enforceable. QuickFlight™ comes with Aradiom’s best in class two factor authentication solution (see Aradiom SolidPass ).
|